Dear patient and families,
With the rapidly changing challenges brought about by the threat of COVID-19 Coronavirus, we are taking
steps to ensure that our patients and our team are protected. In an effort to keep you informed of the
measures we are taking and our schedule, I ask that you please read the following: We will continue to operate on a normal schedule. Any questions or concerns may be addressed via phone at our West Palm Beach Office 561-659-7660 or Wellington Office 561-795-2734.
steps to ensure that our patients and our team are protected. In an effort to keep you informed of the
measures we are taking and our schedule, I ask that you please read the following: We will continue to operate on a normal schedule. Any questions or concerns may be addressed via phone at our West Palm Beach Office 561-659-7660 or Wellington Office 561-795-2734.
Patients with Symptoms:
In the event that an orthodontic patient or family member has symptoms related to those associated with
the Coronavirus (fever, persistent cough, shortness of breath) or other flu-like symptoms like joint/muscle
aches, fatigue, weakness, diarrhea/vomiting, or stomach pain, we ask that you do not come to the office.
Please contact us so that we may postpone your next visit until an appropriate time.
In the event that an orthodontic patient or family member has symptoms related to those associated with
the Coronavirus (fever, persistent cough, shortness of breath) or other flu-like symptoms like joint/muscle
aches, fatigue, weakness, diarrhea/vomiting, or stomach pain, we ask that you do not come to the office.
Please contact us so that we may postpone your next visit until an appropriate time.
To date, we have no team members or patients that have known exposure to, symptoms related to or
confirmation of the coronavirus.
confirmation of the coronavirus.
Extra Family Members at Appointments:
As a temporary measure, we ask that you try to limit to one extra person accompanying the patient inside
if necessary. We ask that additional extra family members wait outside of the office. We understand that
some parents will need to wait perhaps in the car with other children. As long as you have your mobile
phone with you, we can update you and make the next appointment while you are outside the office. We
will keep this measure in effect until April 12 and then re-evaluate.
As a temporary measure, we ask that you try to limit to one extra person accompanying the patient inside
if necessary. We ask that additional extra family members wait outside of the office. We understand that
some parents will need to wait perhaps in the car with other children. As long as you have your mobile
phone with you, we can update you and make the next appointment while you are outside the office. We
will keep this measure in effect until April 12 and then re-evaluate.
Schedule & Appointments:
We will continue with normal business hours for the time being. Normal business hours could change
based on how this situation progresses within our community. In the event you wish to reschedule an
appointment for a later date, please contact us at your earliest convenience.
We will continue with normal business hours for the time being. Normal business hours could change
based on how this situation progresses within our community. In the event you wish to reschedule an
appointment for a later date, please contact us at your earliest convenience.
Essential Appointments:
We will encourage keeping appointments for ongoing active treatment that requires doctor oversight and
adjustments.
We will encourage keeping appointments for ongoing active treatment that requires doctor oversight and
adjustments.
Temporary Reception Room Changes:
We will be removing communal items that may be touched by multiple people throughout the day such as
magazines and coloring items.
We will be removing communal items that may be touched by multiple people throughout the day such as
magazines and coloring items.
Measures We Are Taking:
We are staying current with the CDC guidelines and updates. The safe care of our patients is of the
utmost importance. All of us are hopeful that the Coronavirus event will be past us soon.
Thank you for taking the time to read this. We appreciate your support during this time!
We are staying current with the CDC guidelines and updates. The safe care of our patients is of the
utmost importance. All of us are hopeful that the Coronavirus event will be past us soon.
Thank you for taking the time to read this. We appreciate your support during this time!
Sincerely,
Drs. Freedman & Haas
Drs. Freedman & Haas
